Banks banks banks - Rant alert!

The photo above is of the Bank of Ireland branch in Dunboyne. Don't know when Google took this photo as the 6 parking spaces are always jammed. I only go to this branch once every six weeks or so and I invariably leave it in a suicidal state of mind. Everything they do is designed to thwart the personal customer and get you to do all your banking online, at a charge naturally. It's not the staff's fault - they're actually doing themselves out of a job and there's nothing they can do about it.
What bugs me the most is the way they try to dress up their new anti-customer initiatives as being greatly beneficial to the customer. They used to have a Quick Lodge box. Pop your envelope with money and lodgement slip into it and that was that. Now you have a touch screen machine and you have to have a card and a PIN. How does this benefit the older person? Or the person short of sight?
Last month I was in the above branch and there were 20 people in the queue for the cashier. And the one girl behind the desk was doing other work! There was actually nobody serving.
Now I hear you can't get a bank draft for less than 500 euro. And, unsurprisingly, this is a positive step. How?
The banks no longer take coin, even if you have bagged it up yourself, without imposing a hefty charge on putting it through a counting machine. Isn't it a part of the banking system that they accept cash?
They closed our local branch down in Stoneybatter years ago. Stoneybatter is an area mainly comprising older people. They transferred all the business to Phibsboro, over a mile away, or a walk and a bus ride away. Efficiencies. Not for the customer, its not.
Oh and bank charges are back with a vengeance. God help those people trying to renegotiate mortgages,

All part of the customer service

We’re closing the branch that you always frequent

for we do not believe it is money well-spent.

It’s better for you if we cut down on rent.

Yes, I know you don’t really deserve us.

There’s no need to thank us,

that’s why we are bankers –

it’s part of the customer service.

The ‘Quick Lodge’ is gone; you now need a card.

Just follow the screen, boy, it isn’t too hard.

Remember your PIN or you’ll find yourself barred.

There’s really no need to be nervous.

Efficiency means

you must deal with machines –

it’s all part of the customer service.

Bank drafts are gone, they’re a thing of the past.

Use banking online, it’s so easy and fast.

Computers are cheap and they’re all built to last –

ask any independent observers!

If you’re seventy nine,

you can still bank online –

it’s all part of the customer service.

We’re pleased to announce that bank charges are back

to help get our balance sheet back up on track.

Some critics have claimed it’s a retrograde tack –

oh, the saints in heaven preserve us!

As our profits accrue,

you will benefit too –

it’s all part of the customer service.

Don’t bother the teller, he’s too much to do

to spend half the morning a-listening to you.

In time he’ll be gone and the manager too.

The unions will never outswerve us!

It’s us, the bank’s bosses

who’ll help to cut losses.

This board of directors

is here to protect us.

At present the onus is

on paying our bonuses –

it’s all part of the customer service.